Application Maintenance
Improving usability, stability, and lifespan of business critical applications through world class software application maintenance services
Handing over your business critical software applications to a technology partner for ongoing software maintenance isn’t always an easy decision. With WSI as your technology partner, you can rest assured that your software applications are in good hands. We will make every effort to go the extra mile, providing exactly what you need with a host of additional benefits for your software maintenance. Not only that we will maintain your business critical software applications, but we will also improve application usability, stability, and lifespan to help reduce total-cost-of-ownership (TCO).
Application Maintenance Services:
Our maintenance service typically begins with corrective maintenance, evolving to adaptive, preventive, and perfective maintenance. Invest in peace of mind with WSI proven methodology for application maintenance, including application support, technical, functional, and ongoing enhancements.
WSI AMS processes include building simplified cross-referenced models that document application features, and mapping business processes to application portfolios, ensuring high levels of business-application understanding.
We focus on the four primary areas of software application maintenance that are mportant for long term stability, sustainability, and maintenance of a software product:
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Corrective Software Maintenance for fixing issues or defects reported by users
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Preventive Software Maintenance for finding and correcting problems or potential problems before they are noticed by users
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Perfective Software Maintenance for improving performance and stability of software applications
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Adaptive Software Maintenance for keeping products usable in a changing environment
Application Maintenance Services include:
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Defect analysis, troubleshooting, and bug fixes
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Application upgrades and service patches
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Performance review and improvements
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Application testing
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Functionality enhancement
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Software Maintenance planning and reporting
When we begin software application maintenance, we work with you to go through a maintenance implementation process. The implementation processes involves software transition and preparation activities such as the analysis of existing source code and documentation, review of known defects and additional product changes, and developing a software maintenance plan.
Benefits of Application Maintenance Services:
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Significant reduction of maintenance costs
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.Lowered risks and increased predictability
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Timely release of programs and enhancements
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Improved knowledge management with tool-based reverse engineering
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Full portfolio optimization
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Cost variability for cyclical businesses
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Ongoing alignment with industry trends